1555 Peachtree Street, 18th Floor Atlanta, GA 30309
Extremely polished, professional receptionist needed at financial investment company in Buckhead. Must have excellent customer service skills.
Start Date: Mid-October
Pay Rate: $20.00/hour
Employment Type: Contract to Possible Hire
- Receive and welcome all visitors to reception. To create a favorable impression of the company through provision of a friendly, helpful and welcoming initial contact to all visitors and staff
- Ensure that telephones are answered in a professional and timely manner and customer inquiries are dealt with in accordance with service standards and within agreed response times
- Issue all visitors and vendors with a visitor pass, ensuring their names and details are correctly spelled and logged into the Condeco System
- Ensure procedures are followed to contact a member of the relevant department if their host proves unobtainable
- Resolve any problems or complaints. Aim to handle all queries within the bounds of own knowledge and experience but equally make appropriate decisions about when to escalate issues upwards
- Ensure that all the maintenance and service contractors have the appropriate documentation for working and accessing the building.
- Ensure the reception area is kept neat and tidy. The desks must be free from clutter and the seating area regularly tidied and cleared of rubbish
- Check that the lighting at the desk, reception area and any display cabinets is switched on and that any faults are reported to the FM helpdesk