Atlanta, GA 30309

Posted: 10/04/2018 Industry: Administrative Job Number: 14407 Pay Rate: 20.00

Extremely polished, professional receptionist needed at financial investment company in Buckhead. Must have excellent customer service skills.

Start Date: Mid-October

Pay Rate: $20.00/hour

Employment Type: Contract to Possible Hire

Job Description:
  • Receive and welcome all visitors to reception. To create a favorable impression of the company through provision of a friendly, helpful and welcoming initial contact to all visitors and staff
  • Ensure that telephones are answered in a professional and timely manner and customer inquiries are dealt with in accordance with service standards and within agreed response times
  • Issue all visitors and vendors with a visitor pass, ensuring their names and details are correctly spelled and logged into the Condeco System
  • Ensure procedures are followed to contact a member of the relevant department if their host proves unobtainable
  • Resolve any problems or complaints. Aim to handle all queries within the bounds of own knowledge and experience but equally make appropriate decisions about when to escalate issues upwards
  • Ensure that all the maintenance and service contractors have the appropriate documentation for working and accessing the building.
  • Ensure the reception area is kept neat and tidy. The desks must be free from clutter and the seating area regularly tidied and cleared of rubbish
  • Check that the lighting at the desk, reception area and any display cabinets is switched on and that any faults are reported to the FM helpdesk  


Dee Dee Whitmire

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