Bilingual Customer Service Associate - Home Solution Center

Kennesaw, GA 30144

Posted: 06/10/2019 Industry: Customer Service Job Number: 14988 Pay Rate: 13.00

Bilingual Customer Service Representative Needed in Kennesaw!

Are you Bilingual in Spanish? Looking for the opportunity to learn and grow? Today is the day!

Pay: $13/hr
Location: Kennesaw, near Chastain Road
Temp-to-hire for the right candidate, with real opportunities for growth
Required: HS diploma or GED required. Prior CSR experience in call center required. 
Hours: 
Monday – Friday  5pm-10pm
Weekend Off

Can increase hours to full-time if they want. POSSIBLE overtime, will need to get approved. 

All inbound calls - high volume. Calls come from customers, as well as internal employees. You will be handling a variety of things, mostly order tracking, order cancellations, etc. 

Qualities: Multi-tasking, not easily frustrated/can work well under pressure (due to the high volume of calls and speaking with unhappy customers), punctual, professional demeanor, team player, can type quickly (will be making notes, creating tickets in system), well spoken, good grammar. 

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