Call Center Customer Service Representative

Atlanta, GA 30303

Posted: 06/09/2021 Job Number: 16622 Pay Rate: 15.00

Job Description


Call Center Customer Service Representatives needed

Long term assignment

Hourly pay $15 an hour /Bilingual $17 an hour

Schedule Monday-Friday 10 am - 7 pm
Training starts Monday July 12th

Training is for 3 weeks

Training hours 9 am - 3 pm

 

Position is located in Downtown Atlanta MARTA accessible, pay to park


Training will be in the office for 3 weeks.

Position will be telework after 3 weeks of nesting time in the office.



Responsibilities:

  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • 2 years experience of customer service call center.

  • Experience with heavy inbound calls

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills

  • Team players

  • Strong Attendance

Meet Your Recruiter

Russ Burchfield

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