Customer Service Representatives

Atlanta, GA 30345

Posted: 12/03/2019 Industry: Customer Service Job Number: 15407 Pay Rate: 13.00

Job Description


Looking for a Call Center Position in Downtown Atlanta?

Pay $13/hr
Bilingual $15/hr

Full-time, 40 hours per week
Long term temporary position with no end date
Must be current on Georgia State Taxes

Customer Service Representative I

PRIMARY RESPONSIBILITIES:
  • Assist customers either by phone or in person
  • Review confidential tax information
  • Provide account maintenance according to tax laws and policies and procedures
  • Provide customer support for online self-service functions through the Georgia Tax Center
  • Provide knowledgeable and accurate information in a timely and friendly manner
  • Use of technology for advanced support

MINIMUM ENTRY QUALIFICATIONS:

High school diploma or GED AND Six months of experience handling customer' s questions, complaints and/or providing information.

- Experience working in a high-volume Contact Service environment preferred

- Bilingual in Spanish or second language, with good verbal and written communication skills in  English.

Will be subject to a State of Georgia tax records check and a criminal background investigation before final approval to begin work.  In addition, the highest level of education indicated on the State of Georgia Application for Employment will be verified.

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Meet Your Recruiter

Rene Beach

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